Refund policy

30-Day Money-Back Guarantee

If for any reason you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

Return Eligibility

The product must be used as directed for a minimum of 7 days
Customers may be asked to provide before-and-after photos or a brief description of their experience
Requests must be made within 30 days of delivery

Please note:
Refunds are limited to one per customer
Products that are fully used or misused are not eligible

Our goal is to ensure fairness while maintaining the highest quality experience for all customers.
 "95% of customers noticed brighter teeth within the first week"

How to Start a Return

To request a return, please contact our support team at Support@oreva.co.za with your order details. Once your request has been reviewed, we will provide you with the necessary return instructions.

We kindly ask that you do not send any item back before receiving confirmation and return guidance from our team.

Refund Process

Once your returned item has been received and inspected, we will notify you of the outcome. If approved, your refund will be processed back to your original payment method.